Frequently Asked Questions
Everything you need to know about our luxury timepieces and services.
What kind of movements are used in Talley & Twine watches?
We use high-quality, precision movements in all our timepieces, including reliable Japanese Miyota quartz movements and premium automatic movements for our mechanical collections.
How long does shipping take for domestic orders?
Standard shipping within the United States typically takes 3-5 business days. Please allow 1-2 business days for order processing before your watch is dispatched.
What is your return and exchange policy?
We offer a 30-day return policy for unworn watches in their original packaging. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange.
Do your watches come with a warranty?
Yes, every Talley & Twine watch comes with a two-year limited warranty that covers manufacturing defects. This ensures your timepiece remains a reliable part of your wardrobe.
Are Talley & Twine watches water-resistant?
Most of our watches have a water resistance rating of 5 ATM, meaning they can withstand splashes and brief immersion in water, but they are not suitable for swimming or diving.
Can I purchase replacement straps for my watch?
Absolutely. We offer a variety of interchangeable leather, canvas, and metal mesh straps so you can customize your look to suit any occasion.