Returns & Exchanges
At Talley & Twine, we stand behind the quality of our timepieces and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. We want to ensure you are completely satisfied with your investment in style and excellence.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely place the watch in its original presentation box with all protective films and tags intact to ensure it arrives back in pristine condition.
Label and Ship
Download and print your prepaid shipping label, affix it to your package, and drop it off at any authorized carrier location.
Quality Inspection and Refund
Once our team receives and inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing